Ordering
Our products can be ordered through the online shopping basket at www.saarsoleares.com. All orders are confirmed via email stating the order total, shipping charges, and ordered items. Your order confirmation will be sent to your email address within 24 Hours after ordering. If you have not received your order confirmation by email, check your spam folder and / or contact our customer service at info@saarsoleares.com.
Stock
Our products are handcrafted in small batches with the utmost care and quality. If a product is out of stock you can be sure it will be in stock again soon, mostly within two weeks. For the exact dates you can always contact us through e-mail.
Payment Methods
Prices are shown in Euros including Dutch 21 % VAT.
iDeal: within the Netherlands the most common and fastest way to pay is through iDeal.
Creditcard: We accept most major credit/debit cards including Visa, Mastercard and Switch.
Bank transaction: you can also choose to make a bank transaction. On your order confirmation will be the codes you need to make the transaction. A bank transaction will take approximately 5 days. As soon as we’ve received your payment, your order will be shipped the same day.
International Shipping
The Netherlands :
Standard €6,95
Free shipping with orders over €50,00
Europe:
Free shipping Organic Eau de Parfum
Standard Shipping €15,00
International
Standard € 25,00
Our deliveries are calculated on a weight of 0 - 2 kg. Your shipping costs will be calculated automatically when placing an order. Do you want to place a bigger order? Please contact us at info@saarsoleares.com and we’ll calculate your shipping costs. You will then receive an invoice where your shipping costs are shown, before finally placing an order.
Holidays
Please note we cannot be held accountable for delays during the holiday season. If your order is delayed, please contact us at info@saarsoleares.com and we will delighted to help you find a solution.
Delivery
We ship 2 times a week on Tuesdays and Fridays. Depending on the day you order, the expected delivery time is 2-5 working days in the Netherlands and 5-10 working days internationally.
We will let you know if the product is temporarily or permanently out of stock or if the delivery time will be longer. When your order is shipped, you will receive a Track & Trace code, so you can follow your order. Our package deliveries are made through the network of DPD or PostNL Package- Service, and will be offered to you 2 times. DPD will contact your through e-mail about the expected delivery time. If you are not at home, the postman will leave a message where you can pick up your order. This will mostly be in a postal office near you. PostNL won’t leave the package at the neighbors.
Samples can be shipped worldwide and will be delivered through the Dutch Post Service. Please note that samples do not have a track and trace code.
